Red Dragon Pottery
Ordering Information & Policies
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Please e-mail all requests for orders to RedDragonPottery@gmail.com
Many of my items are one-of-a-kind, limited in numbers, or temporarily sold out. If an item is out of stock, I will happily make another; this process generally takes a couple of weeks to complete. Purchases are first come first serve, so when ordering, please email me first to confirm availability. I will let you know what I have, set things aside for you or let you know when I expect to have more made.
All prices are in U.S. Dollars. Sales tax is added to all orders shipped to a California address.
The following methods of payment are accepted:
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Credit Cards: I currently accept credit card payments exclusively through PayPal
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Personal Check (may be held until cleared)
Please make checks payable to: "Troy Schmidt" - Cashier's check
- Money Order
SHIPPING POLICIES:
Shipping is added to all orders. Orders are accepted within the United States, as well as Internationally. Please contact me by email if you have special shipping needs.
Please contact me by email if there is any problem with your order. If you are not 100% satisfied with your purchase, you may return it for refund or exchange. Undamaged items may be returned by shipping them unused, in the original packaging, and insured, within 10 days of receipt, to the address on the enclosed invoice. Please contact me by email prior to returning any item. Upon receipt of the item, your payment, less shipping, will be refunded. If an item is damaged in the mail (USPS or UPS), please take the box, all packaging and purchased item to the USPS/UPS office for a damage/broken claim.
I respect your privacy. I have never shared or sold, nor will I ever share or sell, any customer information with other organizations, individuals, or companies.